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This store has earned the following certifications.
Cradles and Supports Your Foot and Ankle Our product offers exceptional support for your foot and ankle, providing a comfortable and secure fit. By cradling these areas, it ensures that they are well-supported throughout the night or during extended use.
Suspends Your Heel for Complete Pressure Relief The unique suspension design of our product lifts your heel, reducing pressure points and promoting better circulation. This design is especially beneficial for individuals who experience heel pain or discomfort.
Facilitates Smooth Bed Mobility Equipped with low-friction exterior slides, this product moves effortlessly on bed linens. Easy side-to-side and upper-lower body movements are made possible, enhancing overall comfort and convenience.
Water-Resistant and Easy to Clean Designed to withstand moisture, our product is water-resistant. Additionally, it is machine-washable, making cleaning quick and convenient. This feature ensures your product remains clean and hygienic for continuous use.
Optional Anti-Rotation Bar For added stability, we offer an optional Anti-Rotation Bar. This accessory is sold separately and can be easily attached to your product to prevent rotation and further enhance its supportive features.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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